Call Accounting Mate is an industrial strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom mangers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This telemanagement solution will pinpoint charges, Highlight misuse and increase productivity.
Call Accounting Mate can monitor incoming and outgoing calls in real time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to / from a particular telephone number and tagged as personal or business related.
Do you need a concise report on the 20 calls that lasted the longest for a given period? Want to know what are the most expensive 20 calls or which numbers in the Company were called the most often? With Call Accounting Mate, all the above information is just a click away.
With advanced features such as multiple carrier support, communication to KSU, PABX or VoIP servers, multiple protocol support (serial, telnet, ODBC, File and more), Account Code / Pin codes for roaming users, Call Accounting Mate is the most advanced call Accounting System available.
The software has a library of JavaScript drivers designed to translate call detail recording (CDR) information from virtually all major manufacturers including Asterisk, Alcatel, Avaya, Cisco, NEC, Nortel, Mitel, Samsung, Siemens, Panasonic and more.
Call Accounting Mate is the only call accounting software on the market today to be completely web browser-based and self-contained. There is no complicated installation and configuration of IIS or Apache.